IFB Industries — washing machine - no support given

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201303
Website:	www.ifbappliances.com

I have been trying to get support by a technical visit to fix my washing machine since the last 10 days but there hasn't been any response. I got an amc in september and also registered a complaint number. Registered a complaint on nov 12th for this issue with the complaint number - [protected]. No one called us or visited for 3 days even after multiple calls. We were given multiple numbers of supervisors to contact for the technician. Anuj - [protected], shobit - [protected], rp rana - [protected]. None of them answer their phones and i have called customer service multiple times and all they tell me that it's on priority and somebody will visit you. It's been over 10 days since this issue was reported and no response from ifb. Yesterday, i was given a new complaint number - [protected] and called customer service for the same response of 'my issue is a priority'. I have tried all options to contact anyone but no one has responded. Registered a complaint on their website, written to them on facebook. Haven't got a return call yet. This is the worst case of customer service i have ever faced. Absolutely disgusting and unprofessional behaviour on the part of ifb.

Regards,
Shyam