[Resolved] IFB Industries — Washing machine not working properly from day 1

Heena1988

from Delhi, Delhi

Address:	Panipat, Haryana, 132103
Website:	IFB

IFB has been placed & recognized as a brand.. And when you buy a new appliance to ease out your daily chores you hope that investing in a brand would not disappoint you.
However, my experience with IFB is not very pleasant. I bought a new IFB Fully Automatic washing machine in January 2016 in Panipat, A week later I started facing problems, the water heater is not working from day 1. The system hangs in the middle of washing process. And the worst part, chrome paint came out like a sheet in a week's time!! this is not what you expect when u dig a hole in your pocket & invest in a so called "brand". We had launched a complaint to the installation guys from IFB, it has not been attended. Not happy. I hope my issue would be heard & resolved on priority basis to restore our trust in the brand.

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Mar 15, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2016

IFB Industries Customer Care's response Dear Heena,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team