[Resolved] IFB Industries — Washing machine not working since oct-2015. Spare not changed till date.

kvbharat

from Hubli, Karnataka

Address:	Chandrapur, Maharashtra, 442901
Website:	ifbglobal.com

I have IFB ELITE DX Washing machine. It is out of warranty. It was not working since Oct 3rd -2015. We have complained at customer care. Engr. visited after one week and told that card to be changed. Till date card not changed. continuously follow up but no use. Engineer also given very rude response - "Why you call frequently?, if card came we replace it. So Don't call". customer care also only one side response. Not even curtesy/feedback call from their end. Even if we may received one call, but result zero. Till date I am fail to connect with regional manager, Chandrapur district, maharastra. IFB after sale service is very poor. we fed up. please help. Complaint no. 16603550. dt08/10/15. new complaint no. [protected]. Serial No :[protected]

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Mar 20, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Dec 22, 2015

IFB Industries Customer Care's response Dear K V Bharat,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Jan 12, 2016

IFB Industries Customer Care's response Dear K V Bharat,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers:[protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.