[Resolved] IFB Industries — Washing machine repair not attended to even after one month

pctvr54

from Chennai, Tamil Nadu

Address:

600083

One authorised service centre took about rs 5000 as amc. When we called them to attend a repair they came after 5 days. They said one part has to be replaced and they would come. So many calls to customer service response was your request forwarded after a weeks time they said my complaint has been cancelled by whom they dont know.Even after a month they did not get my machine repaired they call is recored for quality purpose i am very much doubtful whether these ifb people ever heard of the word quality

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Apr 1, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2015

IFB Industries Customer Care's response Dear Sir,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team