[Resolved] IFB Industries — Washing machine repair service

w chidambaram

from Ernakulam, Kerala

Address:	600020
Website:	consumercomplaints.in

Till today no response is received from any IFB service center. The complaint was made on[protected] for repair of IFB SENATOR 6 Kg fully Automatic washing machine . Even after 20 days, no response is received and it is very much regretted. Kindly try to service the washing machine at the earliest, since we are finding very difficult to wash all cloths manually for the past 20 days. I hope the problem will be solved on priority. W.CHIDAMBARAM

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Mar 17, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2016

IFB Industries Customer Care's response Dear W Chidambaram,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

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Comments

w chidambaram

from Ernakulam, Kerala

This is the third complaint i am registering with IFB. Till today no response is received from any IFB service center. The complaint was made on[protected] for repair of IFB SENATOR 6 Kg fully Automatic washing machine . Even after 26 days, no response is received and it is very much regretted. Kindly try to service the washing machine at the earliest, since we are finding very diff.cult to wash all cloths manually for the past 26 days. I hope the problem will be solved on priority. Though my machine is under AMC, I am ready to pay the charges if service is done immediately. For delay there must be some reasonable time limit, Not 26 days of delay in my case. IFB has lost its Trust on customer like me. Try to solve on priority, since delay is abnormal.

W.CHIDAMBARAM