We have purchased IFB washing machine 2years ago and from the day one we are facing issues like heavy vibration and noise also after wash liquid is not taken properly.
Regarding vibration issue service person recommended to get the stand so that vibration will not be there but after purchasing stand also vibration was there. Then the service person recommended to remove the stand and put anti vibrant mat to arrest vibration but still it was there.
During next service complaint, the service person mentioned that your suspension is weak on one side and if noise is more book service complaint like that.
Still noise was there and we raised complaint but the technician mentioned that need to change the suspension and it's out of stock and agreed that he will change within 2days and then they closed that call.
After 2 months again we raised complaint and now they are saying bearings are damaged. We didn't use washing machine not more than 20 washes.
No response from IFB side and we are looking for replacement of new machine.
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