IFB Industries — Washing machine rubber sleeve is torn

Vamantel

Feb 23, 2022

Address:

Belgaum

The rubber sleeve of my ifb washing machine is torn. The model is ifb wxs 8kg. It has a spare parts warranty of 4 years and it's well within warranty period. In the warranty details i found nowhere that rubber sleeve is not covered. But the technician who came to attend the issue says it's not covered and just the rubber will cost around 2.5 k.

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IFB Industries Customer Care

from Mumbai, Maharashtra

Feb 24, 2022

Verified Support

Dear Vamantel,

Sincere apologies for the inconvenience caused to you. Please share your complaint id or your mobile number so we can further assist you. You can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ or you can also call us on our 24/7 authorized customer care numbers [protected]/[protected].

Regards
IFB APPLIANCES

Vamantel

Mar 2, 2022

Mobile number - [protected]

IFB Industries Customer Care's response, Mar 3, 2022

Verified Support

Dear Vamantel,

Thank you for sharing your contact number. We'll be reaching out to you soon. Request your patience in the interim.

Regards
IFB APPLIANCES

IFB Industries Customer Care

from Mumbai, Maharashtra

Mar 3, 2022

Verified Support

Dear Vamantel,

Hope our team got in touch with you regarding your concern and shared the requisite information in this regard. Feel free to connect with us if in case any assistance is required. Moreover, do write us a mail on [protected]@ifbglobal.com also call us on (CC number [protected]/[protected]) or Chat option via https://cb.ifbsupport.com/ in case any assistance is required. We will be glad to assist you.

Regards,
IFB APPLIANCES