[Resolved] IFB Industries — Washing machine-senorita dx - cust id 1459097

jayavenu

from Delhi, Delhi

Address:	Chennai, Tamil Nadu, 600092
Website:	www.ifbindustries.com

We had bought ifb washing machine 7 yrs back and every time sales guy insists and make to do amc. There after if we call for service it is horrible and pathetic we need to several calls to call customer and to their local officers to be under followup to get it done. This time i had called thrice and find the logged no as given [protected]/[protected]. Every time it is painful to be under followup. Customer care gave level 3 person by name muthuselvi vide her mobile no [protected]. I made a call thrice to her and said that she will arrange some sr technician as on today none of them turned up.

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Apr 2, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2016

IFB Industries Customer Care's response Dear Jayavenu,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Apr 15, 2016

IFB Industries Customer Care's response Dear Jayavenu,

Hope your issue has been resolved. In case you require further assistance, you can contact us on:
BSNL & MTNL subscribers:[protected]
Other subscribers:[protected]
Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team