[Resolved] IFB Industries — Washing machine - serena sx 5.5 kg :[protected] | |||
Just 4 years over. Machine is scrap. IFB Service person asking to either spent around Rs 9000 or give to him at scrap value…… Perhaps buying such a costly machine was a historical blunter …. It is shameful selling third rate products at hefty prices by a company like IFB…. Regards Ravindranathan Was this information helpful? | |||
Jan 20, 2016 Complaint marked as Resolved Thanks for the intervention of IFB team to resolving the complaint.
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Thanking you
With Regards
Ravindranathan, New Delhi IFB Industries customer support has been notified about the posted complaint. Verified Support Jan 07, 2016 IFB Industries Customer Care's response Dear Ravindra, Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you. Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue. IFB Team Verified Support Jan 11, 2016 IFB Industries Customer Care's response Dear Ravindranathan, We regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you our best services. IFB Team. Verified Support Jan 20, 2016 IFB Industries Customer Care's response Dear Ravindranathan, Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers:[protected] Email id: [protected]@ifbglobal.com We assure you our best services. IFB Team. | |||
 2 Comments | |||
Comments
Dear Sirs,
I have been asked to spend Rs 9000 on a 4 year old rarely used washing machine…And nobody in IFB is prepared to advise me whether this machine is worth of spending that much amount….
There is serious concern regarding the quality of the machine sold by IFB. If, IFB, claiming to be the world leader in washing machine, is going to sell machines becoming scrap in 4 years…I feel creation of consumer awareness is essential on that count….
If IFB is not prepared to take responsibility of repairing a defective machine sold to me I reserve the right to have a massive campaign on all available Social Medias as Under with relevant documents….
IFB Washing Machines Will Become Scrap in years….
Regards
Ravindranathan
I have been asked to spend Rs 9000 on a 4 year old rarely used washing machine…And nobody in IFB is prepared to advise me whether this machine is worth of spending that much amount….
There is serious concern regarding the quality of the machine sold by IFB. If, IFB, claiming to be the world leader in washing machine, is going to sell machines becoming scrap in 4 years…I feel creation of consumer awareness is essential on that count….
If IFB is not prepared to take responsibility of repairing a defective machine sold to me I reserve the right to have a massive campaign on all available Social Medias as Under with relevant documents….
IFB Washing Machines Will Become Scrap in years….
Regards
Ravindranathan
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Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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Ravindranathan PK
[protected]
Ref: Complaint No: 17198230 & Incidence E90859
Re: Serena Sx 5.5 KG:[protected]
Dear Sir,
Above machine was brought just 4 years back. It is used by a small family having just two members only. Right now it is in scrap condition. IFB Service person is telling either to give to him at scrap value or spend 75% of the cost of a new machine to repair!!!
Now there is a huge question mark regarding the quality of the washing machine produced, marketed and sold to me by IFB Industries Ltd.
Require either replacement or complete repair at manufacturers cost else I reserve the right to take this as a shameful matter of cheating by IFB Appliances.
If I do not get a positive response immediately, all available ways and means will be used to give wide publicity of this shameful cheating by IFB Industries Ltd…
Regards
Ravindranathan