[Resolved] IFB Industries — washing machine service and replace of part under amc | |||
I have registered a complaint on 14th feb as my ifb machine electronic panel was not responding hence unable to start the machine. Recently i have paid a large amount as amc also. For the last 2 weeks i have been making calls to both ifb call centre as well as to visakhapatnam service centre. Both teams are not taking responsibility and are causing me unwarranted mental trauma. Should there be shortage of spare parts the ifb team should ideally replace the machine and not just evade the issue.' The call centre agent just puts you on hold for 10 minutes and disconnect the call. Was this information helpful? | |||
May 27, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Apr 26, 2018 IFB Industries Customer Care's response Dear Sir/Madam, Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES | |||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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