[Resolved]  IFB Industries — Washing machine service backup is a farce

Address:	Ernakulam, Kerala, 682015
Website:	Ifb Industries Customer Service.

I had called the call center and registered my complaint on may 29th and after repeatedly calling them the technicians land up after 20 days just to check n sate the need for change of two parts i. E the belt of direct drive and a long nut for securing the tub. This complaint is about the service providers of ifb and the ifb industries who seem to have tucked away their spare parts stocks in goa a land which they project like as if there is no delivery options in todays world. How is it possible for a spare part not to reach the service provider for over one and half months? At least have the decency to update status.
Are all the ifb staff members partying in goa and not doing their job or are the service providers a big bunch of liars and cheaters - freeze india engineers, s. A. Road, kadavanthra jn, cochin. If the company is unaware then its a shame how your authorised service franchisee are not doing their jobs and u are fine with it. Call center employess dont even have the decency to call back once they promise to check and get back. All a bunch of cheats and what a shame for ifb industries!