| Address: | Chennai, Tamil Nadu, 600078 | | Website: | consumer awareness |
I have made a complaint to IFB washingmachine. They allotted a ticket number.No response received. After that again we have made another complaint and received another ticket no. This time one so called technician came to our house and identified that drum was the problem so asked us to wait for sometime to change it.Then usual online requests another technician came to our house i found that the drum is in good condition. and another problem and informed us he could solve the problem. Now the bearings were changed and he certified that the machine is working condition.When the technician came out of our house the sleeping customer care started to call me (i was @ office) whether the complaint was resolved.Without knowing the position i asked her to call after an hour.She tries to simply close the complaint.What a great people are working in IFB . In Chennai it is the high time for public to change their flood destroyed goods.I am requesting the people whoever purchase new goods first go the netizens and online forums like this to check the service conditions of consumer goods. Was this information helpful? | 
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