IFB Industries — washing machine service - exchange and amc refund

I have this washing machine ifb senorita 5.5 kg. This machine was working fine and i had no complaints. Your service person called and offered free service against amc on 13-jul-2020. I said ok for the free service. The technician came (2 of them) and then dismantled the whole machine, said that the bearing is gone, few other parts are gone and charged rs 8180 /-.
I have paid the full amount.

Post this so called free service, i had to call the technician 4 times and the machine is still not working and not washing. Your technicians have offered for a service, spoilt the machine, made it totally unusable now.

I am very annoyed with this kind of service and cheating. Pls refund the amount in full + additional 5000 for the inconvenience caused and for spoiling the machine and kindly restore it to a working state as before.
I will never again avail any service from this service provider.

The machine is not spinning, they have removed the load, it is not even good for watching now. Pls attend to this immediately. Its lockdown in bangalore and i had to call your technician multiple times to fix the issue that he has spoiled.

My repair cost for the ifb washing is 27, 931/- is this fair? The cost of repair for 4 years. What is the use of the product if the service and maintenance cost is higher than the original product.
Very disappointed with your service and repair quality. Whether it is arya or r rp services, it's the same. No technical proficiency, lack of customer service and very poor response.
Why do you even manufacture faulty products?

Check the receipts of the maintenance here. I had to exchange the machine because your service technician has spoilt it. You should technically give the machine for free.