[Resolved] IFB Industries — washing machine service, partial service done, pending for 3 months

 
2 Reviews
 Hmraj on Nov 29, 2017
Three month back after filing complaint (Ticket no.[protected]) a personnel from harinidhi franchisee, bangalore visited and suggested to change to drum.
But, when technician visited for repair, he found the belt also damaged and to be replaced. He only replaced the drum and assured of changing the belt within 3-4 days.
But since then no body is attending the problem and fixing it. Every time i call them they are not responding and rectifying the problem.

Iam very upset with the kind of service provided by ifb. It is the worst possible service. Useless. The service people of so, irresponsible, misguiding, escaping from the job.
For three months iam unable to use the machine. And you should answer for the inconvenience.
Complaint marked as Resolved Jan 4, 2018

Complaint Status


[Nov 29, 2017] IFB Industries customer support has been notified about the posted complaint.
Yathinkumar's response, Nov 24, 2017
1st warranty to be done
Verified Support
IFB Industries Customer Care's response, Nov 30, 2017
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update.

Regards,
IFB APPLIANCES
Verified Support
IFB Industries Customer Care's response, Dec 02, 2017
Dear Sir/Madam,

Hope your issue has been resolved. Do write to us if you require any further assistance.

Regards,
IFB APPLIANCES
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Comments

1st year warranty to be done
[protected], [protected]
IFB Industries Customer Care's response, Nov 30, 2017
Verified Support

Dear Sir/Madam,

Thank you for sharing your details with us. We will connect with you shortly to resolve the issue. Appreciate your patience

Regards,
IFB APPLIANCES

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    IFB Industries - washing machine service, partial service done, pending for 3 months