[Resolved]  IFB Industries — washing machine service provider

Address:

Mumbai City, Maharashtra, 400076

My washing machine had been making a lot of noise. When we asked the service provider, he said the shock absorbers were gone and needed to be changed. He charged me 3670 rs for the parts and 450 rs for service. He then tried to sell me an amc saying the drum also needed to be changed, the bearings and the panel and was trying to make a bill of about 11000 rs. He said the without all the above the machine could work fine if he changed the shock absorbers but could not say for how long as there was some vibration in the machine. He said there was a guarantee of three months on the school absorbers. I paid him to change the school absorbers and his service charge and declined to take the amc. The machine did not work even once after he left. It is still jumping and in the exact same conditions it was before i called him. Now he says he already told me everything had to be changed and i only changed the school absorbers. I feel i have been cheated and fleeced because i would have never gone in for changing the shock absorbers worth 3670 rs f he had clarified to me truthfully before taking the money that the problem would not be solved by changing them. These people are cheats and always try to make a hefty bill every time we call them.