[Resolved] IFB Industries — Washing machine service request no.16995066

lakshmi komanduru

from Hyderabad, Telangana

Address:	500016
Website:	IFB Industries

I have registered a complaint for service on 01.12.2015 and they promised to send the technician within 24 hours. Nobody turned up and again i called their toll free no. [protected] on 04.12.2015, 07.12.2015, 09.12.2015 and 10.12.2015. Same repeated answer from them saying the service call will be completed within 24 hours.

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Mar 18, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2015

IFB Industries Customer Care's response Dear Lakshmi,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team

Verified Support

Dec 22, 2015

IFB Industries Customer Care's response Dear Lakshmi,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Jan 10, 2016

IFB Industries Customer Care's response Dear Lakshmi,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers:[protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.