[Resolved] IFB Industries — Washing machine top load | |||
I booked the complaint on 9th may 2016 through the[protected]... They told that the compliant will be rectified with in 24 hrs. Upto now we could now (13.05.2016) receive any call from the mechanic or service person. Hence i humbly request you to rectify the matter urgently and see that proper service should be provided to the customer in time. As we are regular customer of ifb and we are facing this type of problem for the first time. At home we have 2 ifb ac and 2 washing machines.. So pls understand the problem and see the matter seriously. Just now i made a call to [protected] and the response was that the complaint will be rectified with in another two day. So the delay is 72 hours. So pls do the necessary arrangements for repaing the washing machine Ticket no is [protected] I d no is 22161719 Was this information helpful? | |||
Mar 16, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support May 17, 2016 IFB Industries Customer Care's response Dear Ajit, As per appointment given by you washing machine complaint will be attended on 21st may 2016. IFB Team. Verified Support May 19, 2016 IFB Industries Customer Care's response Dear Sir, We regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you our best services. IFB Team. Verified Support May 19, 2016 IFB Industries Customer Care's response Dear Saikiran, Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our best services in future. In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue. IFB Team Verified Support May 20, 2016 IFB Industries Customer Care's response Dear Kalpesh, Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers:[protected] Email id: [protected]@ifbglobal.com We assure you our best services. IFB Team Verified Support Jun 17, 2016 IFB Industries Customer Care's response Dear Romell, Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you. Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue. IFB Team | |||
15 Comments | |||
Comments
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When i switched on the washing machine its not taking water input...unhinging of door due to poor quality hinges which have got rusted in one year!!!
i have complained of the door problem ..incl this complaint for the fourth time ..engineers come and dont do much83%
Complaints
6868
Pending
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Resolved
5639
+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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IFB — Ifb front load washing machine
Door is not locking. showing error.