[Resolved] IFB Industries — washing machine top load (chord) | |||||
Ticket no [protected] Hav already told engineer and customer care center that my electrical cord of washing machine is faulty, but engineer visit my residence without cord and told me that there is fault in wire and charge rs 590 for service which i know The worst part he is not able to replace the wire for last 8 days on the pretext that part not avbl, which i think my local electrician can do in 10 mins How a company can charge rs 900 bucks approx for replacing the cord and yet nt able to ensure customer bsatisfaction Pathetic service leve Was this information helpful? | |||||
Jul 26, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Jun 25, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience Regards, IFB APPLIANCES Verified Support Jun 25, 2018 IFB Industries Customer Care's response Dear Sir/Madam, We apologies for the delay in service. Hope your issue has been resolved. Do write to us if you require any further assistance. Regards, IFB APPLIANCES | |||||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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