[Resolved]  IFB Industries — washing machine - trust lost

Address:

Hyderabad, Andhra Pradesh, 500036

I have purchased an ifb washing machine executive plus vxid machine on april 22, 2018. Post which a sales representative came and sold trolley and other products saying this is required,
Incident 1:
After 3 months the machine started shaking, post raising complaint the ifb person told this machine should not be put on trolley and remove the trolley, i have to waist my money on trolley.

Incident 2:
Recently the machine stopped working post complaint the repair team came and says that he cannot do full repair as this is not his part of job and cannot help on cleaning it, he started saying this is happening because of water and asked to purchase the filter machine to avoid this. I am now in real dilemma how to believe them for any problem they want to buy a sub product of ifb. I have lost complete trust on them and their products. I want this machine back to their office and refund to my money. While complaining they are giving all wrong numbers which is either not reachable or person lifting and saying they do not work for ifb. This is not a trustworhty company.