[Resolved]  IFB Industries — Washing machine under amc not working cust id 10166293

Address:

781008

Warranty of elena steam 6 kg expired on february 2017. Took amc on first week of march 2017 immediately. Machine not working on 4th april 2017. Complaint logged on 05/04/2017. Technician came on 7th april and said panel is burnt hence needs to be replaced. As expected spare not in stock in our small guwahati city (Population of 20 lacs). So having to wait and call toll free number and local office number of times without receiving any positive answer.
Your product is excellent but your after sales service is lagging and certainly not
At all complementary. (After sales sevice is actualy opposite of your product quality). Kindly pls have our product up and running at the earliest. Latest ticket number [protected]. Sometimes we doubt if this had been a paid sevice instead of being under amc things might had gone faster.