[Resolved] IFB Industries — Water leakage in washing machine from bottom

Atul_1985

from Noida, Uttar Pradesh

Address:

Gurgaon, Haryana, 122002

Hi, I have purchased a washing machine one month ago. Now facing issue of water leackge from bottom of it and after complaint a technician visied and fix by applying the M-Seal on it. This happened twis till this time .

I need a parmamnent solution for fir this.
Is this the company standard to resolve the problem with new machines ?? This is really a big question mark on brand value .

Thanks
Atul
[protected]

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Mar 24, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2016

IFB Industries Customer Care's response Dear Atul,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Apr 15, 2016

IFB Industries Customer Care's response Dear Atul,

Hope your issue has been resolved. In case you require further assistance, you can contact us on:
BSNL & MTNL subscribers:[protected]
Other subscribers:[protected]
Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team