[Resolved]  IFB Industries — wiring kit problem of washing machine

Address:520007

My machine stopped working while running with a smell of smoke. Service rep visited and said wiring burnt and timer control failed. But under amc only timer control will be replaced and u should be charged for wiring kit even it is supplied by company with machine. Why company is doing like this as a customer i have not done any thing to the machine to make wiring burnt and at the time failure no high or low voltages observed on any other appliances. So why company do not cover under warranty.
Was this information helpful?
No (0)
Yes (0)
Mar 29, 2019
Complaint marked as Resolved 
IFB Industries customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2019
IFB Industries Customer Care's response
Dear Sir/Madam,

Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [protected]@ifbglobal.com incase any further assistance.

Regards,
IFB APPLIANCES
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IFB Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    83%
    Complaints
    6868
    Pending
    0
    Resolved
    5639
    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
    View all IFB Industries contact information