[Resolved] IFB Industries — Worst customer care | |||||
I'm from North Chennai, having a very good IFB washing machine. Due to some problems in electronic board I raised a compliant with the customer care. Without attending the case, I received a message as resolved. Then again I raised a ticket, and now I'm begging with the company technician. He has the board in hand and not ready to pick our calls and making his friends to respond our calls. Even the customer care center is so supportive with him. Then only I realized that the IFB industry in collaboration with Hienrich Schmid AG has no SOP's or code of ethics. Cheap behavior for the good product. May the company concentrate bit on micro-management. Was this information helpful? | |||||
Mar 23, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Apr 11, 2016 IFB Industries Customer Care's response Dear Bobdensin, Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you. Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue. IFB Team | |||||
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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