IFB Industries — Worst & Fraudulent services by service provider technician & service agent for new machine purchased at Tirupati

Atham Yousuff

Dec 8, 2021

Address:

IFB care,(Sri srinivasa enterprises) D.No.18/2B,Sri srinivasa gas building,near Leela Mahal centre,,Akkarampalli road,Tirupati 517501

I purchased IFB washing machine at Tirupati (IFB point) .ticket was raised from IFB for Installation & Demo. but service franchise named (Sri sai srinivasa enterprises) called me & Demanded me to purchase the other products (stand, liquid detergent).I disagree so they have not send me technician for demo, I approch the franchise owner name (Thota Madhu Naidu)about the demo but I returned with negligence answer from service provider. Finally I agreed to purchase the other unnecessary product whichworth of rs 500 was sold to me at rs 1100 (Technician name- Murali) to avail the Demo & installation.

Kindly take the necessary action against fraudulent service provider & technician.

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Comments

IFB Industries Customer Care

from Mumbai, Maharashtra

Dec 10, 2021

Verified Support

Dear Yousuff,

Sincere apologies! Please be informed that we have forwarded your concern to our senior team & it will not happen in future. Moreover, do write us a mail on [protected]@ifbglobal.com also call us on (CC number [protected]/[protected]) or Chat option via cb.ifbsupport.com in case any assistance is required. We will be glad to assist you.

Regards,
IFB Appliances