[Resolved] IFB Industries — Worst service by IFB | |||||
I have a IFB fully automatic waking machine. Its more than a month now for a part to replaced. Even after an escalation being registered a week ago, not a single call. I even called the service center here in Chennai and the person talks like he is doing me a great favor. This after taking an AMC. I suggest you please stop this scam of cheating people and leave this country. We won't miss your products or your pathetic service. Pledged never again an IFB. The South Korean and Indian brands are far better in resolving complaints. Was this information helpful? | |||||
Mar 22, 2017 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Mar 07, 2016 IFB Industries Customer Care's response Dear Praveen, Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you. Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue. IFB Team Verified Support Mar 07, 2016 IFB Industries Customer Care's response Dear Pallavi, We regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you our best services. IFB Team. Verified Support Mar 16, 2016 IFB Industries Customer Care's response Dear Pallavi, Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers:[protected] Email id: [protected]@ifbglobal.com We assure you our best services. IFB Team | |||||
 2 Comments | |||||
Comments
Not worth even a star
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I am customer of IFB. I have registered a complaint No: [protected]on[protected]washing machine model: AW60-205T, TOP LOAD) and it is under warranty. I thought IFB is world no:1 company for washing machines, but very worst service .I don’t know why U people expecting world no:1 with worst service, you people don’t know that what type of practical problems arising during usage of washing machines. Because we have a problem of Retrated motor, but service men don’t have any suitable equipment to open screw. you people unable to solve this problem from 20 days. We have called around 50 times to your people; they are coming once in 3-5 days, simply putting coconut oil then going. this is the service going on from since 20 days I have called so many numbers, those are,
1) IFB Main office
Location: Akkayapalem, Visakhapatnam-Office Number:[protected]:
[protected]
3) Manager No: [protected], Name: Bharat
4) IFB Service man No: [protected]
Regards,
A.Pallavi
Mobile no: [protected]
Complaint no: [protected]
Customer Id: 10593287
1) IFB Main office
Location: Akkayapalem, Visakhapatnam-Office Number:[protected]:
[protected]
3) Manager No: [protected], Name: Bharat
4) IFB Service man No: [protected]
Regards,
A.Pallavi
Mobile no: [protected]
Complaint no: [protected]
Customer Id: 10593287
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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