[Resolved] IFB Industries — Worst service by ifb for dishwasher

Sivaraj Ganesan

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600032

I have a Dish washer and it is under Annual Maintenance Scheme from Aug 2015. After that, the machine got repaired and it took 2 months for the team to repair. Within 15 days of the service, the machine was not working properly and continuous follow up for more than 2months the machine repair was checked and corrected.
Now again within 10 days of the service, the machine is not working, also i am tired of calling the IFB people. If a service request is raised, it is closed without even attending. 2 times, it is been closed. Even the local IFB service people is not responding.
Also the Service head of chennai for IFB is not able to solve the problem.

I have paid Rs.4000 approx. for the scheme and now I am in a dilemma since my amount is getting wasted.

IFB has made my life worse in Dish washer.

Contact number : [protected]

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Apr 24, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2016

IFB Industries Customer Care's response Dear Sivaraj Ganesan,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Apr 09, 2016

IFB Industries Customer Care's response Dear Sivaraj Ganesan,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers:[protected] Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.