[Resolved] IFB Industries — Wrong Installation of AC

Ravi118149

from Gurgaon, Haryana

Jun 28, 2021

Address:

8077587066

Sir I have purchased a AC model no. IACI18SA5G3C from MAA Bhagwati enterprises Agra through CSD ON 11 Jun 2021 . The AC is not installed properly. Hence not giving proper cooling. I request you to kindly send a proper qualified engineer so sa to trace and rectified the defect.
Why IFB has not asked for any feedback after
installation. Also the model number is different from that I booked.

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Aug 6, 2021

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2021

IFB Industries Customer Care's response Dear Sir/Madam,

We are sorry to learn about the unpleasant experience you've had with our service. We will connect with you shortly to resolve the issue. Appreciate your patience.

Regards,
IFB APPLIANCES

Verified Support

Jun 30, 2021

IFB Industries Customer Care's response Dear Sir/Madam,

We tried calling you on the number you provided but unable to reach. Please share your alternate number and the best time to call so that we can assist you. You can also use our “Chat with us” link available on our website https://www.ifbappliances.com/, for quick reference the link is https://cb.ifbsupport.com/ or you can also call us on our 24/7 authorized customer care numbers[protected]/[protected].Alternately you can write mail on [protected]@ifbglobal.com incase any further assistance.
Regards,
IFB Appliances