[Resolved] IFB — installation of IFB washing machine

pinku2205

from Bathinda, Punjab

Address:

Dhenkanal, Odisha

sir, I have purchased a washing machine of IFB. I could not install that.Then i call in the customer care and told my problem.They registered this on 23 Mar 2014 and gave me the complain no that is 12623205 and told me that our technician will come and repair it in 2-3 days. But no one come to repair/install.Then again i called to customer care about this. Then they give me a mobile no saying that suchitra(whose no given by customer care) will come to resolve your problem.But when i called her she received my call and told she will not come and will tell another number.Till that time she is neither receiving my call nor called me. So i am very much harassed about this.Please look after my problem... P K SAHOO BHUBAN HARIHAR PUR PATANA DIST-DHENKANAL ODISHA PIN-759017 MOB-[protected], [protected]

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Mar 16, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Apr 10, 2014

IFB Industries Customer Care's response Dear Mr. Sahoo,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

Verified Support

Apr 16, 2014

IFB Industries Customer Care's response Dear Mr. Sahoo.

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our best services in future.

In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com . Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team.