[Resolved]  IFB — Issue not clear

Address:

Madurai, Tamil Nadu

Complaint registered on 5th april 2015 in madurai they couldnt response still Customer id: 3165214 First name: mohammad ibrahim Last name: nagoor Address1: 71, ramavarma nagar, 6th street, Address2: k. Pudur, madurai Pincode: 625007 State: tamil nadu City: madurai Email: [protected]@gmail.com Mobile: [protected] Product category: front loading washing machine Model: elena aqua sx - 6 kg + maxi dry 550 Source of purchase: ifb dealer Problem:already we have registered a complaint as machine not working. They said that is drum problem but now we dont have stock drum, we will get replace the drum within a week (That means before yesterday) but nobody given the solution as per they given the date, today morning also i ask them they said drum is came sir but that belt is not available as of now it will take another one week, we thought ifb is one of the leading company thatsy we selected the ifb product. It is very good one, but these kind of irrespected service centre will make too hard to get in touch with ifb. Complaint number [protected]