[Resolved] IFB — Issue with microwave

R

roger52

Address:

New Delhi, Delhi, 110074

I purchased a microwave 20ltrs on nov 7th 2015. And today its 13th nov 2015. And none of the executive has come up for demo. Even though it makes lot of sound when we use microwave. We complained as well. But none of engineer has come up yet. I dnt know what kind service ifb provides..

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Mar 16, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2015

IFB Industries Customer Care's response Dear Gaurav

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Nov 17, 2015

IFB Industries Customer Care's response Dear Gaurav,

We regret the inconvenience caused. This is to kindly inform you that we have been trying to reach you on the above given number to get an appointment for our technician to help fix your machine but have been unable to. Kindly provide us with the best day/time to your convenience and we will send our technician to resolve your issue.

Once again we regret the inconvenience caused and assure you our best services.

IFB Team

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R

roger52

I purchased a microwave 20ltrs on nov 7th 2015. And today its 13th nov 2015. And none of the executive has come up for demo. Even though it makes lot of sound when we use microwave. We complained as well. But none of engineer has come up yet. I dnt know what kind service ifb provides..

Please call me.
[protected]
Gaurav

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