[Resolved] IFB — lack of service | |
I purchased an ifb washing machine and recently took an amc. The nearest customer service is rajahmundry and is handled by mr. Surya ([protected]). This guy never picks up the call. If by luck, he attends the call, he will never come back again. No matter whether the customer is under amc or not, they treat all equally (Never attends the call). Highly frustrated with the service, and hoping to get some respite, happened to call the customer care. The executive politely answered the call and assured to get back with in 24 hours. But i waited for 48 hours. Called them again to escalate the issue but all my efforts went in vain. I am still waiting for the service. My sincere suggestion is not to buy any ifb machine. If you already have it, then at least don't take amc as there is no use of taking it. Was this information helpful? | |
Nov 29, 2018 Complaint marked as Resolved IFB Industries customer support has been notified about the posted complaint. Verified Support Oct 29, 2018 IFB Industries Customer Care's response Dear Sir/Madam, Please share with us your Complaint No., Registered Contact No. & Location. All the details are mandatory for a quick update. Alternately you can write mail on [protected]@ifbglobal.com incase any further assistance. Regards, IFB APPLIANCES | |
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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