[Resolved]  IFB — machine is not working

Respected Sir, Myself Nitesh Agarwal, I purchased SERENA 5.5KG ON 12/05/11 with 4 year warranty. Presently my washing machine drum belt is not working. Please send someone to check and rectify the problem. My contact details are as below: Nitesh Agarwal Add:- 410/17 Prem Ganj, Sipri Bazar Jhansi, U.P. 284003 Mob:- [protected] [protected]
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Mar 31, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Aug 20, 2014
IFB Industries Customer Care's response
Dear Nitesh Agarwal,

We are extremely sorry for the inconvenience caused, We are looking into your concern, and will revert at the earliest .

IFB Team
Complaint comments 


It was the sound.I have complained and the IFB mechanic came and changed the bearing .The machine worked for one day and stopped completly.Now they are telling they need to change some parts which they are not having.First complaint was made on 29.09.14 and the complaint number was 11784163. Today it is 13.1014.All these days our machine is not working .Today when I enquired about required parts, it is not received.Why this much delay.Our cost.ID number is 1232567.

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