Comments
To,
IFB.
Please see my reproduced complaint as under. Till this date (3 days ie. 72 hours passed) none of your technician has come to repair this IFB washing machine. More over none of your technicians attend our phone calls despite of daily repeated reminder calls from me. Your sms says within 24 hours call/machine will be attended...! . But none came. Again I called Ms. Rivana and she assured some body will come But When...!. Send somebody technician soon.
MR. D H JAGTAP MOB. [protected]. Chennai.
To,
IFB,
It is brought to your notice that My IFB machine is having an error (not working) and the complaint has been registered vide TICKET No. 11736512 on 12/09/14. But till this time no body has attended it. So I called your office today on No. 39004321 and Mr Abdul attended my call and assured me that one Mr Suresh would come and do the service and also gave me his number which was wrong and it was some Sr. Advocates of Chennai. I felt sorry after calling that number. Some how I got number from some other Technician and I tried to call Mr. Suresh 4 times but he has not attended my calls. Then around at 01.45 PM I called your service center and Ms. Swathy came on line and story goes on like Mr. Abdul... She transferred my call to her seniors but 5 minutes no body attended it. Just at 02.30 PM Mr. Ganesh called me and assured me that he would take an action.
It is not desired by the customers to call again and repeat the calls. You are suppose to follow the action within 24 hrs. Again I called and Ms. Swathy attended my call and given assurance that Technician will come on 13/9/14 before 6 PM. But no body came.
Let me know the action taken soon.
Thanks
Mr. D H JAGTAP. Mob. No. [protected]
IFB.
Please see my reproduced complaint as under. Till this date (3 days ie. 72 hours passed) none of your technician has come to repair this IFB washing machine. More over none of your technicians attend our phone calls despite of daily repeated reminder calls from me. Your sms says within 24 hours call/machine will be attended...! . But none came. Again I called Ms. Rivana and she assured some body will come But When...!. Send somebody technician soon.
MR. D H JAGTAP MOB. [protected]. Chennai.
To,
IFB,
It is brought to your notice that My IFB machine is having an error (not working) and the complaint has been registered vide TICKET No. 11736512 on 12/09/14. But till this time no body has attended it. So I called your office today on No. 39004321 and Mr Abdul attended my call and assured me that one Mr Suresh would come and do the service and also gave me his number which was wrong and it was some Sr. Advocates of Chennai. I felt sorry after calling that number. Some how I got number from some other Technician and I tried to call Mr. Suresh 4 times but he has not attended my calls. Then around at 01.45 PM I called your service center and Ms. Swathy came on line and story goes on like Mr. Abdul... She transferred my call to her seniors but 5 minutes no body attended it. Just at 02.30 PM Mr. Ganesh called me and assured me that he would take an action.
It is not desired by the customers to call again and repeat the calls. You are suppose to follow the action within 24 hrs. Again I called and Ms. Swathy attended my call and given assurance that Technician will come on 13/9/14 before 6 PM. But no body came.
Let me know the action taken soon.
Thanks
Mr. D H JAGTAP. Mob. No. [protected]
Dear Sir
I have a washing machine of IFB. Last year (19.06.2014) a service
man(Mr.joginder from rohtak) come to me and offer me for AMC and he
took 2584.rs and said we will change rubber and shoker of your machine
along free service.I called many times to IFB center but no response
from there side .A man come to me Mr Kamal but he refuse to change the
parts to keep saying its good.Mr. kamal is not providing service i
called him many times but he is not picking the phone..Before i go to
consumer court i thing i must write to You.Please solve my problem
otherwise meet in consumer court.
I have a washing machine of IFB. Last year (19.06.2014) a service
man(Mr.joginder from rohtak) come to me and offer me for AMC and he
took 2584.rs and said we will change rubber and shoker of your machine
along free service.I called many times to IFB center but no response
from there side .A man come to me Mr Kamal but he refuse to change the
parts to keep saying its good.Mr. kamal is not providing service i
called him many times but he is not picking the phone..Before i go to
consumer court i thing i must write to You.Please solve my problem
otherwise meet in consumer court.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
83%
Complaints
6868
Pending
0
Resolved
5639
+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
View all IFB Industries contact information
IFB.
Please see my reproduced complaint as under. Till this date (3 days ie. 72 hours passed) none of your technician has come to repair this IFB washing machine. More over none of your technicians attend our phone calls despite of daily repeated reminder calls from me. Your sms says within 24 hours call/machine will be attended...! . But none came. Again I called Ms. Rivana and she assured some body will come But When...!. Send somebody technician soon.
MR. D H JAGTAP MOB. [protected]. Chennai.
To,
IFB,
It is brought to your notice that My IFB machine is having an error (not working) and the complaint has been registered vide TICKET No. 11736512 on 12/09/14. But till this time no body has attended it. So I called your office today on No. 39004321 and Mr Abdul attended my call and assured me that one Mr Suresh would come and do the service and also gave me his number which was wrong and it was some Sr. Advocates of Chennai. I felt sorry after calling that number. Some how I got number from some other Technician and I tried to call Mr. Suresh 4 times but he has not attended my calls. Then around at 01.45 PM I called your service center and Ms. Swathy came on line and story goes on like Mr. Abdul... She transferred my call to her seniors but 5 minutes no body attended it. Just at 02.30 PM Mr. Ganesh called me and assured me that he would take an action.
It is not desired by the customers to call again and repeat the calls. You are suppose to follow the action within 24 hrs. Again I called and Ms. Swathy attended my call and given assurance that Technician will come on 13/9/14 before 6 PM. But no body came.
Let me know the action taken soon.
Thanks
Mr. D H JAGTAP. Mob. No. [protected]