[Resolved]  IFB — Microwave

Address:Udupi, Karnataka

Purchased a IFB Microwave on 6th June 2012 with guarantee. It was not working from Sept 20113. Approached the customer service no. [protected] and they gave the complaint no.11585760 with customer ID 2071079 on 02nd October 2013. No action was taken and I was continuously calling and getting the assurance from the company. On 22nd October, they gave another complaint no. 11706524 with the same customer ID and they assured that the complaint was resolved within 24hrs. but no response from the service center. Continuously calling to the complaint center but no response. Could anyone suggest me, whom I have to contact to repair my IFB microwave.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

At the time of complaint they told me with in 24 hour they will attend. My complaint no 13126267 .dt[protected].MY microwave model no -- 20sc2. the rotating plate below part is broken. please sent the person to replace the Broken part.IMMEDIATELY.. ... .
I have a microwave which is under AMC (AMC no 144278) by okhla branch.I have complained about the microwave giving problems(complaint no[protected] and also reminded them repeatedly but they have not sent anyone.It is now almost 20 days but no response.
The matter was also reported to the on phone complaint centre.Im still awaiting response.
please get the matter resolved else I will have to report matter to consumer court.
Dear sir, i m varun gagneja from jalalabad west dist fazilka 152024 i buy microwave last year there was problem of convection road i already complaints last three month and there r no response last complaint no 13994092 this continues call dec, feb sir plz solve my problem then i go to ITR OR CONSUMER COURTS... i call ur ifb manger Mr Sandeep then say Sorry i have no Road What a Ans ...? I Think I made a Mistake to Buy ur products ... so sir plz solve my complaint plz .. then my mob no is [protected]
I have complained for IFB micowave complain no is 15804630. its more than 8 days now still my complain is pending the guys came once installed a new component but still the machine not working after that they just dissapeared and told me to contact IFB. Is this kind of service we expect from IFB...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IFB Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    83%
    Complaints
    6868
    Pending
    0
    Resolved
    5639
    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
    View all IFB Industries contact information