| Address: | mytri nivas, pydiparru, West Godavari, Andhra Pradesh, 534211 |
I sowjanya from ap, west godavari in tanuku, logged a complaint to ifb on 5.2.2019 with the complaint id.[protected]. One of the technician comes to my house and checked the machine and jointed a wire in that and go away. But machine is working on the same day and its off. After so many calls to that technician, but they are not responded. After some i logged another complaint on 27.6.2019 with ticket no.[protected]. On 5.7.2019 one technician visited and said that the spares are chargeable to replace in that machine. But the machine is in contentiously amc from 2015 on wards. One of your executive mr. Dilip called to me and used uncomplimentary language on me, because of my husband was a ex-service franchisee in that area. He said that my husband was replaced the parts into that oven and given a complaint and with out information that complaint was cancelled.
On 13.8.2019 i again logged the complaint ticket no.[protected], this is also cancelled. And finally i logged a complaint on 19.09.2019 with the ticket no.[protected], still now the complaint was not attended.
I request the authorities, please solve the issue within 24 hours or replace the microwave oven asap... Was this information helpful? | 
Post your Comment