[Resolved] IFB — Microwave oven complaint not attended

Sandhyaramz

from Mumbai, Maharashtra

Address:	Kolkata, West Bengal
Website:	www.ifbindustries.com

Worst service ever from ifb, no response for complaint given (No.[protected]) for non functioning of microwave oven on 12th may 2016 till 18th may. Call centre ([protected]) simply says complaint is already cancelled.
Have been following up continuously with call centre everyday they say, technician will come now. Suddenly complaint is closed without attending after long follow up of 7 days. Their local service centre at chennai (Ph-[protected]) is totally absurd, they don't even bother to pickup the call. Sluggish behavior, no proper supervision. Severe action to be taken against such companies.

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Mar 15, 2017

Complaint marked as Resolved

IFB Industries customer support has been notified about the posted complaint.

Verified Support

May 20, 2016

IFB Industries Customer Care's response Dear Sandhya,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

May 23, 2016

IFB Industries Customer Care's response Dear Sandhya,

Hope your issue has been resolved. In case you require further assistance, you can contact us on:
BSNL & MTNL subscribers:[protected]
Other subscribers:[protected]
Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team

Verified Support

May 30, 2016

IFB Industries Customer Care's response Dear Vasavi,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team

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