[Resolved]  IFB — My IFB Front Load Washing Machine Not functional from last two months

Address:

Chandrapur, Maharashtra

I lodged a complaint of IFB washing machine on 10-10-13 and a complaint was registered with Ticket 12001057 . After registering the complaint the technician visit our home to inspect the washing machine and he said the belt is broken which he will fix in coming week and today 09.12.2013 still we are waiting for the technician to repair our washing machine. When I tried to contact the person responsible for Chandrapur area, he is always out of range which is why we cannot talk to him. I lodged my complaint through the dealer Mayur Electronics Chandrapur still there is no result. I have never ever seen in my life time such a bad service. I already loose 2 months of Guarantee period. Every time I call Customer care they say technician will visit shortly and their short period never came. I am so frustrated with IFB service I will suggest all people not to buy anything from IFB. The washing machine is also not working for the last 2 months and my parents have to wash the clothes with hand in the shivering cold days. The attitude of IFB service center & technician is not tolerable. I request all of you not to buy any IFB product due to poor workmanship, attitude and poor after sales service. They haven’t only wasted my valuable time & energy but also misguided and adopted unfair practices in dealing a customer. Mantosh Hawladar