[Resolved] IFB — Namc for washing machine

reenatayal

from Delhi, Delhi

Address:	Panipat, Haryana, 132103
Website:	ifb

Sir/madam i have purchased a washing machine front load admiral 7012 customer id 10049114 in november 2011. and i am facing so many problems with it by the second or third month of purchase.i made so many complaints for that machine. some are sorted out quickly and some took too much time. anyways, now i want to make amc for it but mr ashok(frencisee of panipat) neglect to do same. he said that company doesnt allow to make amc for this model.this is not fair how can i afford maintenence of this machine i know it is worse.pls solve my problem.

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Mar 22, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2015

IFB Industries Customer Care's response Dear Reena

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Oct 26, 2015

IFB Industries Customer Care's response Dear Reena,

We regret the inconvenience caused to you. However, we will not be able to provide AMC on your machine, as the admiral is an obsolete model. You can however exchange your machine at a good price by availing our exchange offer. For more details please visit our website http://www.ifbappliances.com/exchange.html

IFB Team