[Resolved]  IFB — Neglecting calls to provide service in warranty period

Address:Kanpur, Uttar Pradesh

A complaint registered on 12/04/2014 vid no. 12561703 at the customer care no[protected] for providing a second service to the a.C. Installed in the month of june2013 in the period of warranty.

But till date none from the company nor i have received any call from ifb
Local dealer from where it was purchased is verypolite and helpful but is unable to providea service

It's a matter of total neglegence on the part of the company who deapite a no. Of calls from me is responding accurately

I urge u to kindly look after the matter n take necessary actions against the company
Regards
Dr ravi agrawal
[protected]
Kanpur
Uttar pradesh
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Mar 24, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2014
IFB Industries Customer Care's response
Dear Dr. Agarwal,


We regret the inconvenience caused to you.


We have escalated your concern and will attend to it immediately.


Assuring you our best services.


IFB Team
Verified Support
Apr 08, 2014
IFB Industries Customer Care's response
Dear Dr. Agarwal,


Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our best services in future.

In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com . Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.


IFB Team.
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