I had launched a complaint of my machine on 18th February 2014 that my machine was making too much noise on spin dry. Its complaint number is : 12412499. After that, an executive came and guessed that the bushes or drum might be defective and he would return with the same for repairing the machine. Since then nobody has responded on my problem and nobody came to address the problem. I tried to reach the retailer and the executive several times but no response from either. I am highly disappointed with the service IFB is providing me after selling the product.
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Mar 16, 2017
Complaint marked as Resolved
customer support has been notified about the posted complaint.
Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our best services in future.
In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com .
Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.
it has been more than one year I have purchased IFB washing machine. Till date no one has come for after sales service inspite of lodging complaints many times. Even for installation the new machine, I had faced the same pblm. This way the reputation of the company is at stake. Kindly send some technician for servince.
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Regards
Shalu