[Resolved] IFB — No one is ready to attend my compalin for IFB dryer - Ticket no. 15940290 | |||
I have complained for IFB dryer on wednesday 8th July for the IFB dryer not working which we have jsu bought ard 15 days back. Till date we have not received any calls for the same. From yesterday i.e.friday 10th July morning I have been calling on the no. [protected] over there I gave my ticket number and they gave me a number[protected]/ [protected] to contact hemlata. I called hemlata she confirmed and told the person will visit, after then no call was received nor anyone has visited us. Again I called she said there was a pin code error n it has been diverted, again i called the no. [protected] they said there was pin code error and gave other no. of Michel[protected]/68, i called over there n was no reply, again called hemlata but she was not interested in helping. today saturday 11th july i called to michel he was not available and talked to another guy gave him my ticket number he said the complain is not with him I shouted at him and said I need your customer complain email he said he doesnt have . Very sorry to say but a very poor service by IFB, it might be a big company world wide but they are not interested for any complains. Was this information helpful? | |||
Mar 30, 2017 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Jul 11, 2015 IFB Industries Customer Care's response Dear Reshma, We regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you our best services. IFB Team. Verified Support Jul 23, 2015 IFB Industries Customer Care's response Dear Reshma, Thank you for your feedback. We are glad your problem is resolved and you are satisfied. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers: 3900 4321 Email id: [protected]@ifbglobal.com We assure you our best services. IFB Team. | |||
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