[Resolved] IFB — No resolution of complaint with IFB Digital 5Kg Washing machine

GTIFLAB

from Ernakulam, Kerala

Address:

Ernakulam, Kerala

IFB service in Kochi (Smart Care)is not able to solve the problem with the Digital 5 kg washing machine even after several visits (7 years old but on AMC). Drum keeps rotating after wash programme is completed and has to be manually turned off (error 7 and several other errors indicated at various times). They claim to have changed the board twice, but problem persists. Now the drum is not moving at all (error 4).

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Apr 12, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2014

IFB Industries Customer Care's response Dear Sir/Madam,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team

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Comments

Neha Agrawal Bhat

from Mumbai, Maharashtra

IFB is the worst washing machine company. They should be heavily penalized for doing this to the customers. If so many people are facing problems with them then there is definitely some serious problem with them.