[Resolved] IFB — No response from IFB authorized service center from last two months, my machine is under warranty | |||
I registered a compliant through customer care against my IFB washing machine sanetor 6 Kg front loading, my ticket number is 13132271 dates 12/06/2014, and the second ticket number against same compliant 13445287 dated 28/078/2014 Mr Gouri and second time Mr Shankar both are told need to replace MCU.still there is no response when ever we will go to office located in muralinager visakhapatnam, ANDHRA PRADESH (SWASTIK TECHNOCRATS(AUTHORIZED IFB SERVICE CENTRE, MANAGER Mr P.SRINIVASU) the manager is always away from office and we visited so many times to office in working hours, he kept a receptionist and if any thing we asked she replies i dont know, in this way these people are creating a trouble to IFB customers, please act accordingly. Was this information helpful? | |||
Mar 19, 2017 Complaint marked as Resolved customer support has been notified about the posted complaint. Verified Support Aug 05, 2014 IFB Industries Customer Care's response Dear Srinivas, We regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you our best services. IFB Team. | |||
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