[Resolved]  IFB — No response from IFB people even after repeated complaints

Address:Bangalore, Karnataka

The customer complaints at IFB is one of the most pathetic. I have complained about an E6 error in my Digital washing machine, the complaint number is 15827596, raised on 23-June-2015. Even after more than a week, the so called technician says they will come and fix the issue, but no response. Contacting Area Manager, Mr. Rahul ( Mob# [protected] ) didn't help either, as he knows only one line, "I will call you back in 5 mins", which never happens. IFB was once a very good quality product, but now a days it's horrible, i believe a local machine would be much better that so called IFB. This is my experience, and i believe, it's not worth buying any IFB product, i will do that, and would tell my horrible experience with my contacts. Akhtar[protected], Bangalore
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Mar 17, 2017
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2015
IFB Industries Customer Care's response
Dear Akhtar,

We apologize for responding so late on your issue, We have forwarded your complaint to the concerned department, and will revert at the earliest with further updates.

IFB Team
Verified Support
Jul 07, 2015
IFB Industries Customer Care's response
Dear Akhtar,

Thank you for your feedback. We are glad your problem is resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers: 3900 4321 Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.
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