IFB — No response from ifb tech support services

Id: 10756321 I had made a request for a service engineer visit with regard to malfunction of inlet hose-tap attachment. I was promised a visit within 24 hrs and a call from the service engineer asap. 24hrs no response.. I called costumer care again They put a reminder 48hrs no response Called customer care again -Remindsr and "escalated" the matter Asked me to call Mr Sai kumar (dept incharge) directly - contacted him, he assures visit today Its 6pm.. No response from Mr Sai nor IFB ! Customer care cant help further.. WASTED 2 WORKING DAYS AND GOT STUCK LAUNDRY!!! Time is everything and IFB DOESNT RESPECT A CUSTOMERS TIME