[Resolved] IFB — No Resposne from IFB for my waching machine problem

Kishoredot

from Mumbai, Maharashtra

Address:

Guntur, Andhra Pradesh

My IFB watching machine has stopped functioning so filed a compliant on 8th October with compliant number: 13978308. I have followed up 4 times with customer care so far and every time they say they will escalate it to up line and their guys turn up on the same day. But in reality its FALSE. I even contacted the service person directly (Prasad - [protected]) but no luck. I have now the feeling that I SHOULD NOT HAVE buy watching machine from IFB. Its really PAINFUL to deal with these guys. Request your help in getting my issue resolved quickly.

Was this information helpful?

No (0)

Yes (0)

Mar 16, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2014

IFB Industries Customer Care's response Dear Sir,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

Oct 17, 2014

IFB Industries Customer Care's response Dear Sir,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our best services in future.

In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com

Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team