[Resolved] IFB — No service to IFB washing machine under AMC Complaint No : 15511513

P NATH

from Chennai, Tamil Nadu

Address:

Gurgaon, Haryana

I had lodged complaint to IFB customer care toll free no on 10th May and since then spoken to same toll free no, Delhi Service contact person Mr Senthil (mobile no given by call center), local service center at[protected]Mr Deepak) & also their Area Manager Neena Dobal today. Inspite so much follow up, no technician has called till now neither visited for repairing. This is not the 1st time. Earlier experiences are also same. IFB takes AMC charges in advance on time but when it comes to service, face too much challenges. Is there any team looking on customer grievances ?

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Apr 24, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

May 14, 2015

IFB Industries Customer Care's response Dear Sir,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team.

Verified Support

May 18, 2015

IFB Industries Customer Care's response Dear Sir,

Thank you for your feedback. We are glad your problem is resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers:[protected] Other subscribers: 3900 4321 Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.