[Resolved]  IFB — No show up for Demo

Address:

Bangalore, Karnataka

Hi, I bought a IFB microwave 30SRC1 and registered for a demo on 2nd Sep 2014, ticket number: 13784760. I recieved the SMS for a demo promptly, but NOT the service engineer. I had to take the first step to call them and ask why the demo is still not happend (3rd/4rd Sep). I tried reaching them for several days ... NO response !! Following are the serious problems that i faced 1) I called up the customer care and they gave me a number belonging to Ms/Mrs Rajeshwari, who they said can help me. **This number is not reachable** 2) Second time when i called they gave an another contact number. I think his name was Mr.Raghavendar .. Equally good for nothing number !!! - Not reachable 3) Third time, i called the customer care and they gave an another contact of Mr.Vignesh, who is said to be the LEvel -II officer for IFB bangalore. He took my call and said that he would respond to me back by sending an engineer immediately. Utter dishonor of Commitment !!! Nobody came nor neither called for an apology for not sending an engineer. Considering all the dragging that IFB has been doing, i have seriously lost interest in your company and want to give you back your product and take back my valued, hard earned money if possible . -Vinod