[Resolved] IFB — Non Compliance of Complaint No 12928345

rajesh172

from Pilibhit, Uttar Pradesh

Address:

New Delhi, Delhi

I, have complained on 10.05.2014 for the leakage of water from my IFB Washing Machine vide ticket no 12928345 and was assured that within 24 hours some one will visit. Then again on[protected], i reminded that no one come for the visit. Then the mechanice Mr Kishan Lal attended on[protected] and told that i will replace the pipe in the evening. But till now he have not come. I have been regularly contacting at your customer care but I am only being assured that you yourself call at service centre no[protected] where they are saying that we will come but they are not responding So pl take action as early as possible.

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Mar 31, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

May 23, 2014

IFB Industries Customer Care's response Dear Mr. Rajesh Gupta,

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

May 26, 2014

Updated by rajesh172 The complaint has been resolved. Thanks for your quick action. I really appreciate.

Verified Support

May 27, 2014

IFB Industries Customer Care's response Dear Mr. Rajesh Gupta,

Thank you for your feedback. We are glad your problem is resolved and you are satisfied. Assuring you our bestservices in future.

In future for any concerns, please call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com .

Alternatively, you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team.