[Resolved] IFB — Non installation of Air Conditioner on time

vishan

Address:

New Delhi, Delhi

I had purchased a split AC of IFB company on 05/05/2014 for which I was told that it will be installed within 24 hrs of purchase. I had reconfirmed the installation time from the customer care service also. However nobody came within the stipulated time even after repeated requests to send the installation team to my accommodation. As a result I have to stay in a guest room on payment to spend the night as my wife is allergic to too much heat and its to hot inside the rooms here in my locality.

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Mar 28, 2017

Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

May 07, 2014

IFB Industries Customer Care's response Dear Mr. Vishan,

Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you.

Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue.

IFB Team